TERMS & CONDITIONS

24 HOUR CANCELLATION POLICY

My time is valuable and so is yours. This is a firm but fair policy that 24 hours notice of cancellation is required. If less than 24 hours notice is given, the session will be forfeited and full fee is to be paid in full.

IF YOU ARE UNWELL

You must have an online lesson if you have any cold or flu symptoms including: cough, runny nose, sore throat, shortness of breath, fever, or aches and pains.

  • Lessons can be swapped to online at any time with no change in fee. Please text or email Madeleine before your lesson so she can send you the Zoom link.

  • Please take care to use strict hygiene practices while at the studio. Hand sanitiser and wipes are available. Please sanitise or wash hands on arrival.

  • Please bring your own water bottle and pencil.

  • Please understand that lessons may need to be switched to online or rescheduled for your safety.

  • Please know that the studio is being cleaned and sanitised regularly.

MINDSET & CAREER COACHING DISCLAIMER & WAIVER

All mindset and career coaching services and communication, email or otherwise, delivered by Madeleine Wighton (your “Coach”), are meant to help you identify the areas in your life and in your thinking that may be obstructing you from achieving your goals. Mindset coaching is not professional mental health care or medical care. If you feel psychologically distressed, please have the courage to seek the professional help you need from a general practitioner, psychologist, counsellor, psychiatrist, or other medical professional.

By attending coaching services with your Coach, you confirm that you have read and agree to each statement and that you wish to proceed:

• I understand that the coaching services I will be receiving from my Coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. I also understand that my Coach is not acting as a mental health therapist or a medical professional.

• I understand and agree that I am fully responsible for my well-being during my coaching sessions, and subsequently, including my choices and decisions.

• I understand that coaching is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and I will not use it in place of any form of therapy.

• I understand that all comments and ideas offered by my Coach are solely for the purpose of aiding me in achieving my defined goals. I have the ability to give my informed consent, and hereby give such consent to my coach to assist me in achieving such goals.

• I understand that to the extent our work together involves mindset, career or business, my Coach is not promising outcomes included but not limited to booking jobs, securing new representation, winning awards, or profitability and/or business success. However, I know time working on my skills and mindset are never wasted and the progress I make, no matter how big or small, is a win in and of itself.

• I understand that all resources given to me created by my Coach are for my personal and exclusive use only. I will not share them publicly or with any individual.

• I understand that my Coach will protect my information as confidential unless I state otherwise in writing. If I disclose to my Coach child, elder abuse or neglect or threaten to harm myself or someone else, I understand that necessary actions will be taken and my confidentiality agreement limited in this capacity. Furthermore, if my Coach is ordered by a court to provide information or to testify, she will do so to the extent the law requires.

Contact regarding the above terms:

Madeleine Wighton

madeleine.wighton@gmail.com